Online purchased on neweracap.hk cannot be refund, return or exchange in-store.
Same applies to in-store purchased, they cannot be refund, return or exchange online.

Store Locations

NEW ERA THE PEAK
ADDRESS: Shop 125B, Level 1, The Peak Galleria, 118 Peak Road, Hong Kong
BUSINESS HOURS: Mon to Sun 11:00 - 20:30
TEL: + 852 2850 5955
NEW ERA YLP STORE
ADDRESS: Shop 237, 2/F., Yuen Long Plaza, Yuen Long
BUSINESS HOURS: Mon to Sun 11:30 - 21:00
TEL: + 852 3586 0448
NEW ERA HYSAN STORE
ADDRESS: Shop 508, 5/F, Hysan Place, Causeway Bay
BUSINESS HOURS: Mon to Sun 12:00 - 22:00
TEL: + 852 2321 8929
NEW ERA MONG KOK STORE
ADDRESS: Shop B, G/F, No. 50 Shan tung Street, Mongkok
BUSINESS HOURS: Mon to Sun 11:00 - 22:00
TEL: + 852 2618 6613
NEW ERA APM
ADDRESS: Shop No. L4-Xsite 1A, 4/F, APM, Millennium City 5, Kwun Tong
BUSINESS HOURS: Mon To Sun 11:30 - 21:30
TEL: + 852 2662 6587
NEW ERA THE WAI
ADDRESS: Shop Unit 316A, 3/F, The Wai,18 Che Kung Miu Road, Tai Wai
BUSINESS HOURS: Mon to Sun 11:00 - 21:00
TEL: +852 23230063
New Era The Forest
ADDRESS: Shop 109A, 1/F, THE FOREST, 17 Nelson Street, Mongkok
BUSINESS HOURS: Mon to Sun 11:30 - 21:30
TEL: +852 23388578
NEW ERA AIRSIDE
ADDRESS: Shop L114, 1/F, AIRSIDE, No. 2 Concorde RD, Kai Tak, Kowloon
BUSINESS HOURS: Mon to Sun 11:00 - 21:00
TEL: +852 34800095